Returns & Exchanges
At Sculpfun, we want you to be completely satisfied with your laser engraving equipment and accessories. If your purchase does not meet your expectations, we offer a 30-day return window for items in their original packaging and condition.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the item in its original box, including all components, tools, and manuals that were included in the initial shipment.
Ship the Product
Affix the provided shipping label and drop off the package at an authorized carrier location, ensuring you retain the tracking number for your records.
Inspection and Refund
Once our technicians verify the item's condition and functionality, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
